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Shipping policy

Shipping and delivery  rates & costs

      Our delivery service is available to selected zip codes in the Minneapolis and St Paul Metro area, shipping rates vary by zip code. Some zip codes are not eligible for same day delivery. A list of zip code eligibility is available here. Shipping rates are added at checkout.Shipping methods and delivery times

        All our deliveries are carried out using our own team and vehicles. Timed deliveries can be requested but are not guaranteed to be fulfilled. Our deliveries are made between 8am and 6pm. These times are subject to change at any time.

        Same Day Delivery

        Monday, Tuesday, Wednesday, Thursday, and Friday Orders placed before 10.59am CST can be delivered on the same day if requested.

        Saturday Orders placed before 8.59am CST can be delivered on the same day if requested.

        Pick up or Curbside Delivery

        Monday, Tuesday, Wednesday, Thursday, and Friday Same day pick up is available between 10am and 3pm on orders placed online with at least one hour’s notice.

        Saturday Same day pick up is available between 9am and 11.30am on orders placed online with at least one hour’s notice.

        Next Day Delivery 

        Same day delivery is not available to certain zip codes within the St Paul - Minneapolis metro area 

        Delivery restrictions

          Our delivery area and rates are only available to selected zip codes for our current delivery area please click here.

          Our delivery services are available Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

          Delivery blackout dates are posted on our website are are subject to change at any time 

          Due to limited product supply or increased demand deliveries can be delayed, we will endeavor to notify the sender as soon as possible should any delays be anticipated.

          Missing or lost packages

            Upon ordering we require the recipients cell number, so our driver can coordinate the delivery, should the recipient not be available to take the delivery, the driver will contact the recipient to find a neighbor to take the delivery, or arrange that the delivery be left in a secure place. In the event that we cannot contact the recipient or arrange a suitable location to leave the delivery, the products will be returned to the Studio at 1621 E Hennepin Ave, Minneapolis. MN 55414 where it will be kept for collection by the recipient. Additional delivery fees will be applied if a second delivery attempt is required.

            International shipping

                Our products are not available to be shipped internationally.

                Return and exchange information

                    Reference our Refund policy for more information.

                    Questions 

                    Please contact us by email orders@sprucemn.com or call the Studio at 612 767 1101