Dear Friends of Spruce,
We want to give you an update on where we are at given the current uncertain times amidst Covid-19.
HEALTH AND SAFETY OF OUR TEAM AND CLIENTS
First and foremost, the health of our employees and clients is our top concern right now. We have formulated and implemented our COVID 19 Emergency Response Plan following both State and Federal guidelines, keeping abreast of best practices including
- Maintaining a safe distance from each other in the studio by creating space between workstations.
- Regular cleaning workstations, tools, and common surfaces.
- Keeping communication open how how we feel and making sure everyone is comfortable staying home if they’re not feeling well even if the symptoms are not COVID 19 related.
We are seeing issues with our supply chain. We appreciate your willingness to trust us to continue to create amazing arrangements with what we have in stock. If we have to make adjustments to maintain our quality we will send you a photo to keep you in the loop. Thank you for your trust in our creative choices!
We're still delivering! Our delivery driver sends a text when he is on his way with a delivery, so the recipient knows to expect us. If they are more comfortable with us leaving the delivery at the front door without any contact we are happy to do so. The recipient can simply text back and let us know to leave the flowers for them at the front door. With the warmer temperatures, we would just ask that they pickup the flowers as soon as possible to prevent them from being baked.
WALK-INS AND PICKUPS
We will be closed for walk-in sales as we are closely managing our necessary inventory, but will be taking pre-orders for pickup. We can bring them curbside when you arrive.
Connecting people with flowers has been at the core of our business. It is our great pleasure to help you show someone “Happy Birthday”, “I miss you...”, or just to cheer someone up. As we continue to navigate these challenging times we are evolving our business and hope to help our our community in whatever ways we can. We're brainstorming internally where we might be able to offer our services as needed and reaching out to our local business community to support them however we can.
As everyone knows, this situation continues to evolve and we are taking it on day-by-day basis. Please feel free to call us or check back to this page for updates on our daily operations.
Thank you for your trust in our creative process and solutions during this crisis. We are so thankful to have a supportive community of fans and we are humbled by your continued support.