Frequently Asked Questions
Flower Substitutions
At Spruce we really are passionate about supplying arrangements that are as illustrated online. The image shown is always the smallest version.
As we are dealing with a live fresh product there are times that substitutions will need to be made. When substituting we will always endeavor to maintain the overall feel and composition of the design.
Can I customize this arrangement
Looking for a custom arrangement, explore our Creative Director Collection where you direct and give us design cues and we design an arrangement just for you. Explore More
Why do we need the recipient's phone number
Our Minnesota weather is a challenging factor in making our deliveries, hot in the summer, cold in the winter. Our in house delivery team uses software that sends the recipient a text prior to the delivery to let the recipient know that we are on our way. Think of this as building the anticipation of receiving flowers rather spoiling the surprise, it also allows our drivers to make alternate plans with the recipient if they are not available. The sender will get an email confirmation once the delivery has been made.
Sending Flowers for a Funeral Service
When ordering flowers for a funeral be sure to add who the the name of the deceased as the recipient in the following format,
S/O AN Other
We will confirm with the church or funeral home the time for delivery which maybe the day before to allow for time to set up.
Delivery Rates
Our Delivery Rates Range from $15.00 to $30.00 according to zip codes
Our in house delivery team covers the following
Delivery Areas
Same-day delivery before 11AM Mon-Fri or 9AM Sat available across Minneapolis, St. Paul, Maple Grove, Fridley, New Brighton, Mounds View, Arden Hills, Shoreview, North Oaks, Vadnais Heights, Como Park, North St Paul, South St Paul, Mendota Heights, Groveland, Highland Park, Richfield, Eagan, Roseville, Maplewood, Eden Prairie, Edina, Deephaven, Plymouth, Cottage Grove, Eagan, Minnetonka, Hopkins, Wayzata New Hope, Brooklyn Park and Center Golden Valley.
Next- day delivery to Outer Suburbs including Rogers, Hugo, Stillwater, Afton,Woodbury, Rosemount, Apple Valley, Burnsville, Lakeville, Prior Lake, Chaska, Victoria, Excelsior and Mound.